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How We Handle Your Privacy

When you open an account with asialive88 link, your personal and payment information stays secure with us.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS protectedYour account, your control
asialive88 link How We Handle Your Privacy
PRIVACY QUESTIONS

Reach Out About Your Data

Team online

Email Support

Send privacy inquiries to our data team at [email protected]. We respond within 48 hours with details on what data we hold and how it's used.

Live Chat – Account Help

Open live chat in your account dashboard during 08:00–22:00 UTC+7 (Indonesia time). Ask about your stored data, payment records or how to update personal details.

Data Access Request

Log into your account, go to Settings > Privacy, and select 'Request My Data'. We'll compile a copy of all your personal information within 14 days.

SECURITY & CONTROL

How We Protect and Respect Your Privacy

Encryption

All data transmitted between your device and asialive88 link travels through SSL encryption. Bank details and deposit records are stored in isolated, encrypted databases. Only authorised staff access these systems, and all access is logged.

Cookie & Tracking Use

We use cookies to keep you logged in, remember your game preferences and prevent duplicate accounts. Analytics cookies track which lobby sections you visit most. You can disable non-essential cookies in your browser settings without losing account access.

Account Security

Your password is hashed and never stored in plain text. We require email or SMS verification before password resets. Two-factor authentication is available in Account > Security to add an extra layer of protection.

Data Retention

We keep active account data for as long as your account exists. After 36 months of inactivity, we review and anonymise non-essential personal data while keeping transaction records where local law requires.

Your Rights

You can request a copy of all data we hold, ask us to correct inaccurate information, or request deletion of non-essential records. Submit requests via Settings > Privacy or contact [email protected].

Policy Changes

If we update this privacy policy, we'll notify you by email and in-app banner 14 days before the change takes effect. Continuing to use your account after notification means you accept the updated terms.

Your Privacy Questions Answered

We ask for your full name, email, phone number, date of birth and an identification document (ID card or passport). Players in Surabaya and across Indonesia use the same verification process to unlock the lobby and deposit methods.

Bank details are encrypted immediately upon entry and stored in a separate, restricted database. Only our payment processor and authorised finance staff can access this data. We never share your bank details with game studios or third-party advertisers.

Log into your account, go to Settings > Profile, and edit your phone number or email address. Your name and date of birth cannot be changed once verified. Contact [email protected] if you need to correct legal name details.

We retain DANA, OVO, GoPay and QRIS transaction records for a minimum of 5 years to comply with local financial regulations. You can view your full transaction history anytime in your account Wallet section.

If our business is acquired, your data would transfer under the same privacy protections outlined here. We would notify you via email before any such change and give you the option to withdraw your funds or close your account.

No. Your personal and payment information remains with asialive88 link only. We do not sell, rent or share your data with other gambling sites, marketing agencies or third-party services without your explicit written consent.

Go to Settings > Account Closure and select 'Request Full Deletion'. We'll securely erase your personal data within 30 days, while retaining anonymised transaction records as required by local law. Contact support if you have questions about what data we must keep.